Privacy Policy

1Introduction

NeesimEra Technologies Limited ("NeesimEra", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2Information We Collect

We may collect information about you including:

• Personal Information: Name, email address, phone number, and location when you create an account or contact us
• Usage Data: Information about how you interact with our services, including device information and log data
• Agricultural Data: For Seedify users, information about farm size, crop types, and farming practices to provide personalized recommendations
• Transaction Data: Records of transactions made through our platforms

3How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience and provide tailored recommendations
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve our products

4Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our services
• Business partners for joint offerings (with your consent)
• Government authorities when required by law
• Other users as part of marketplace features (e.g., connecting farmers with buyers)

5Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request transfer of your data to another service

8Local Language Support

As part of our commitment to serving Ghanaian communities, we aim to provide our services and communications in local languages including Twi, Ga, and Ewe where possible.

9Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10Contact Us